kz66 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how kz66 collects, uses, and stores your information.
This Privacy Policy ("Policy") applies to all users of the kz66 platform. By using our website or creating an account, you are considered to have accepted all terms of this Policy. Along with reading this Policy, we also encourage you to read our Terms and Conditions and Responsible Gaming Guidelines.
1. Definitions and Scope
Below we clarify the meaning of some important terms used in this Policy so that you can understand it correctly.
What is meant by "Personal Information"
Any information that can directly or indirectly identify you is called "Personal Information". This includes: your name, address, phone number, email address, national ID number, financial transaction details, and device identification information.
What is meant by "Processing"
Any operation performed on personal information — such as collection, recording, organising, storing, modifying, retrieving, using, disclosing, or deleting — is collectively considered "Processing".
Scope of the Policy
This Policy applies to kz66's main website (kz66.cam) and all pages, services, and mobile versions under it. kz66 is not responsible for third-party websites or services.
Who are "Users"
Any person who accesses the kz66 platform, registers an account, or uses any service is considered a "User" under this Policy.
2. Data Collection
kz66 collects user information in various ways. Below is a detailed description of what types of information are collected and how.
2.1 Information Provided Directly
Information you provide directly when registering an account or using services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID or passport details (for identity verification)
- Payment account details (bKash, Nagad, Rocket number or bank account)
- Contact and complaint information provided in support chat
2.2 Automatically Collected Information
Information automatically collected while you use the platform:
- IP address and geographic location
- Type of device used, operating system, and browser
- Logs of browsing and gaming activity on the platform
- Login and logout times and session information
- Information collected through cookies and similar tracking technologies
2.3 Financial Transaction Information
We retain a record of every financial transaction related to deposits, withdrawals, and bonuses. This includes the transaction amount, time, method, and status. This information is necessary for financial auditing, fraud prevention, and meeting legal obligations.
3. Purpose of Data Use
kz66 uses collected information only for specific, lawful, and transparent purposes. Each purpose is clarified below.
Account Management
Your information is used to complete registration, login, password recovery, and account verification processes.
Payment Processing
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Customer Service
Your account and transaction information is needed to provide accurate and prompt responses to your complaints and questions through 24/7 live chat support.
Fraud Prevention
Information is used to ensure platform security and to detect and prevent unauthorised access, fraud, and suspicious activity.
Age Verification
Our platform is for people aged 21 and above only. Identity document information is verified to confirm age.
Platform Improvement
User gaming behaviour and preferences are analysed to continuously improve platform services and experience.
4. Sharing Data with Third Parties
kz66 does not sell your personal information. However, limited information may be shared with third parties in certain specific circumstances.
4.1 Service Provider Partners
Some trusted third-party services are used to operate our platform, such as payment gateways, game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, and others), IT services, and data analytics firms. Only the necessary information is shared with these partners, and they are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose necessary information in response to applicable laws of Bangladesh, court orders, or lawful requests from competent authorities. In such cases, only the minimum necessary information will be disclosed.
4.3 Business Restructuring
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such situations, we will notify you in advance and ensure that the same privacy standards are maintained.
5. Cookies and Tracking
The kz66 website uses cookies and related technologies to improve the user experience.
Essential Cookies
These cookies are essential for maintaining login sessions, ensuring security, and keeping the platform's core functionality running. Without them, the platform will not function properly.
Functionality Cookies
These cookies are used to remember your language selection, display preferences, and other customisation settings, so you do not have to reconfigure them after each login.
Analytics Cookies
These cookies are used to analyse which pages are used most and how users navigate the platform, in order to improve services.
Cookie Controls
Non-essential cookies can be disabled or deleted at any time from your browser settings. Please note that disabling cookies may limit some features of the platform.
6. Data Protection and Security
kz66 adopts industry-standard security measures to keep your personal and financial information safe.
6.1 Technical Security Measures
- SSL/TLS Encryption: All data exchanged between your browser and our server is protected by SSL encryption.
- Data Encryption: Sensitive information stored with us is encrypted using advanced encryption methods.
- Firewall Protection: Robust firewall systems are in place to prevent unauthorised access.
- Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in our systems.
- Two-Step Verification: An additional layer of security is ensured when accessing your account.
6.2 Limitations and Accountability
We are committed to ensuring the highest level of security; however, transmitting information over the internet is not entirely risk-free. Should any security breach occur, we will notify affected users as quickly as possible and take the necessary steps. Keeping your account password confidential and not sharing it with anyone is your own responsibility.
7. Data Retention Period
kz66 retains your personal information only for as long as necessary or legally required. The general guidelines are as follows:
- Active Accounts: All information is retained for as long as the account remains active.
- Inactive Accounts: After an account is closed or becomes inactive, financial and identity-related information is retained in accordance with applicable legal requirements.
- Transaction Records: Financial transaction information is retained for a defined period for auditing and legal compliance purposes.
- Marketing Communications: Communications will continue until you withdraw your consent or make a request to stop.
- Logs and Activity Data: System logs are automatically deleted after a defined period.
Once the designated retention period ends, information is securely deleted or anonymised.
8. Your Rights
As a user of kz66, you have the following rights over your personal information.
Right to Access Information
You can find out at any time what information we hold about you. To do so, email us at [email protected].
Right to Correct Information
If any of your stored information is incorrect or incomplete, you have the right to request that it be corrected.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes or for certain processing activities.
Right to Data Portability
You have the right to request your information in a structured, machine-readable format.
Right to Withdraw Consent
You may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of any processing that took place before the withdrawal.
To exercise any of the above rights, email us at: [email protected] — we will respond to your request within 30 days. Some information may be requested to verify your identity.
9. Protection of Minors
The kz66 platform is intended only for individuals aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.
Age is verified at the time of registration, and in cases of doubt, an identity document or other supporting documents may be requested. If we find that a minor's information is held with us, the relevant account will be closed immediately and the information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
10. Policy Changes
kz66 reserves the right to modify or update this Privacy Policy from time to time. If any significant changes are made to the Policy, you will be notified in the following ways:
- A clear notice displayed on the main page of the platform
- Update notifications to your registered email address
- Change of the "Last Updated" date on this page
If you continue to use the platform after the revised policy is published, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.
11. Contact
If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please contact us using the methods below.
Live Chat
For the fastest response, use our 24/7 Bengali live chat support. Our trained support team is always by your side.
Click the live chat button on any page of the platform to get instant assistance.
For written requests related to privacy or complex matters, please email us.
Responses to emails may take up to 30 business days.
Related pages: Terms & Conditions | Responsible Gaming | FAQ | About Us